Technical Support

Food

Our technical support staff has the experience and expertise to help you move swiftly toward a solution to your unique product or application problem. They can help train your staff on the basics of corn sweeteners and our other ingredients, participate in innovation, and provide demonstrations in our Food Applications lab. Our technical support staff spends the time to understand your operation and your application needs to help make your business successful.

Additionally, the Applications Research and Technical Service (ARTS) Lab at Corn Products Specialty Ingredients is continually developing and expanding the uses of polyols and assists our customers in the development of new sugar-free, reduced-sugar and no-sugar-added products. The ARTS Lab has the flexibility to support product development in many categories, and can provide extensive sensory and analytical support. Our state-of-the-art equipment and partnerships with various universities and outside facilities afford us the ability to generate samples of various sizes. Our food scientists are very active in advancing the industry by regularly participating in trade association forums, delivering educational presentations, publishing informational articles and offering valuable training to customers and industry groups. The ARTS group enjoys working with customers through customized presentations and plant trials, and encourages customers to visit and utilize our lab facilities in Newark, DE.

Industrial

Changes in relative humidity and temperature can have major implications in today's finely-tuned corrugating and papermaking operations. We are uniquely able to duplicate systems and conditions from the field in our lab focusing on the analysis of combined board and paper and testing and comparing product specifications to make sure the properties of the starches applied to your manufacturing process are exactly as they should be. Our laboratory meets all TAPPI requirements and we follow all TAPPI certified test methods. With these resources and years of experience, we set the standard for customer service in the corrugating and papermaking industry.